FAQ


+ Can I apply for a new loan while the current loan is still in process?

If you want to top up and reapply new loans we can arrange, “Mainstar Credit” can provide flexibility to meet customer needs.


+ How long is the approval period?

Once you filled out the online application form the application process has started, and we could offer instant loan approval, subject to loan amount and supporting document readiness.


+ How is the repayment period set? What is the longest number of periods?

The number of repayment period is determined according to customers need, it can be custom-made, and the maximum period can be divided into 8 years.


+ If I want to clear my loan before the contract ends, what can I do?

If you want to repay the loan contract ends, you can enjoy the monthly interest rate discount. You only need to call or WhatsApp us on your request, and the company will follow up with you.


+ Will the credit rating affect the outcome of approval?

"Mainstar Credit Finance" does required the credit report (TU), it will not affect the approval process, as long as with a proof of job/income one can apply.


+ Can I apply for a loan without proof of income?

Of course! We can waive the proof of income requirement on case by case basis.